Terms & Conditions
Last updated: September 22, 2026
1. Introduction
Welcome to Pritam's. By accessing this website or placing an order, you agree to these Terms & Conditions.
2. Products
We make reasonable efforts to ensure that product descriptions, photographs, ingredients, quantities, prices, and availability are accurate. Minor variations in appearance, texture, or packaging may occur.
3. Pricing
All prices displayed on the website are in Indian Rupees (INR). Prices and product availability may change from time to time.
4. Orders
Orders are subject to product availability and successful payment confirmation. We reserve the right to cancel an order in cases such as incorrect pricing, insufficient stock, technical errors, or suspected fraudulent activity.
5. Payments
Payments are processed through our designated third-party payment gateway. If your payment is deducted but your order is not confirmed, please contact us with your transaction details.
6. Shipping
Orders are shipped to the address provided during checkout. Customers are responsible for providing accurate delivery information. Delivery timelines are estimates and may vary due to courier delays, weather, holidays, or other circumstances beyond our reasonable control.
7. Cancellation, Returns and Refunds
Cancellation requests should be made before an order is dispatched. Since our products are food items, returns are generally not accepted after delivery except where a product is damaged, defective, incorrect, or otherwise eligible for a refund under our applicable refund policy.
8. Ingredients and Allergies
Customers should review the ingredient information provided on the website or product packaging before purchasing, particularly if they have food allergies, intolerances, or dietary restrictions.
9. Website Use
You agree not to misuse the website, attempt unauthorised access, interfere with website functionality, introduce malicious code, or use the website for unlawful purposes.
10. Intellectual Property
Website content including text, logos, photographs, product descriptions, branding, and design elements may not be copied, reproduced, distributed, or commercially exploited without permission.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will be published on this page.
12. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
13. Contact Us
For questions regarding orders, payments, shipping, refunds, or these Terms & Conditions, please contact Pritam's through the contact details provided on our website.
These Terms & Conditions are provided as general business terms and should be reviewed by a qualified legal professional for your specific business and applicable requirements.